Our location does not support "wheelchair access" facilities due its heritage-protected structural build of the early 1920's but that does not exclude you. We offer our exclusive 'Chez Vous' mobile services to bring you wellness in the comfort of your home. Contact us for more infomation.
West-side' of 122nd has free 2 hour parking.
102 avenue has free parking with seasonal bans so please pay attention to signage.
We have a private 2 space lot in the back of the institute that may be used when available.
There is a paid parking facility just beside the MEC and a short walking distance from our location.
If your vehicle requires displacement we will happily take care of this should your stay be longer then 2 hours.
We value your time as much as we value ours. Please, when booking with us remember that your timespot is just as much as important as another's.
We require 72 hours notice of cancellation or rescheduling to avoid a charge of 100% of the fee.
We take great care in preparing for all services. Much of this service preparation includes fresh mixtures, detailed settings and we will not allow it to be wasted, therefore all no shows will be charged 100% of the retail service value regardless of any coupons, gift certificates or other redeemable notes.
Please arrive a minimum of 15 minutes prior to all services. Late arrivals may face shortened service times or refusal of service. Our services are not drop-in & run-out so to speak. The time allocated to you is to ensure your comfort and provide an escape. Should rescheduling of your appointment be required a 15% service charge will be applied.
GEL, SHELLAC, ACRYLICS
We do not perform any service that requires the use of toxins whether harmful or not to humans. There is no such thing as safe polishes that require chemical hardeners, catalysts, acetone or UV light and therefore do not employ any of these elements.
We employ an NVEI Exclusive skin-loving blend of pure 100% natural botanic waxes instead of petrochemical paraffins. Our unique plant waxes treatments are not only safer for you and that of our environment, but provide healthy hydration and healing capacities. Unlike commonly used paraffins, they also do not block breathable skin or pores. Plant waxes are 100% bio-degradable and non toxic to the environment.
It's a connected world today through the use of evolving technologies and we are well aware of it. We humbly ask that all electronic uses and noise be kept to a minimum so as to not disturb restful clients and that of the environment. Please turn off all ring-tones before entering the spa.
If you need to answer your phone while visiting you will be asked to continue outside with your conversations unless otherwise arrange with management.
The vintage environment of this repurposed 1920's cottage carries conversations quite well, so all cell phone usage in service rooms & washrooms is strictly forbidden. All electronic devices are to be placed in airplane mode or completely turned off while having any service performed.
We accept all forms of payment except cheques.
Website payments are processed via PayPal where no personal information is ever stored on this website.
When you create a shopping profile this information is secured offsite of the confines of the hosting server to better protect your personal infomation.
All payment process pages, user information and user interactive pages are protected with a site wide firewall, off-site encrypted data store and additional Wildcard SHA-256 SSL (Secure Socket Layer) Certificate.
We are open Tuesday to Friday 10 am to 8 pm & Saturday 9 am to 5 pm by appointment. We attempt to respond to all messages same day or following day during normal business hours.
All closures for civic holidays or other will be noted on this website, facebook and twitter.